How do I redeem a promotional discount code for Mezzi?
Last updated: June 29, 2026
Context
If you received a promotional offer from Mezzi (such as a limited-time discount code) and are having trouble redeeming it, or the discount isn't applying correctly, this article will guide you through the correct redemption process.
Answer
Promotional discount codes for Mezzi must be redeemed on the web via a desktop or laptop browser at www.mezzi.com. Redeeming through the mobile app or being redirected to the app will not apply the code correctly.
Follow these steps to redeem your code:
Open a desktop or laptop browser and go to www.mezzi.com.
Sign in using the email address associated with your Mezzi account.
Select the either Core, Plus, White Glove annual/semi-annual offering.
On the Stripe checkout page, enter your promotional code in the designated field.
Complete the checkout process.
I am getting an error
Invalid Code – This typically indicates the code corresponds to a different tier. Please return to Mezzi > select the correct tier (Core, Plus, White Glove).

Expired code – if this was not expected, please contact Mezzi support. Codes are typically issued for a limited time period.

Important: Make sure you are completing the entire checkout process within the desktop browser and are not redirected to the mobile app at any point. If you are on a mobile device and the site redirects you to the app, try using a desktop or laptop instead.
If you continue to experience issues redeeming your code, please contact Mezzi Support:
Email: help@mezzi.com
Text/Call: (415) 763-6997